Refund policy
Return and Refund Policy
Because Public Mullet™ products are made to order, we do not accept returns or exchanges for wrong size, buyer’s remorse, change of mind, or accidental orders.
If your item arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery with your order number and clear photos of the issue. We will review the claim and make it right when eligible.
Please do not send items back without contacting us first. Unauthorized returns may not be accepted.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, misprinted, or incorrect item, email us at:
support@publicmullet.com
Please include:
- Your order number
- A clear photo of the item
- A clear photo of the packaging, if damaged
- A short description of the issue
Eligible issues may be resolved with a replacement, reprint, refund, or other appropriate solution.
Wrong Size or Change of Mind
Because each item is produced specifically for your order, we do not accept returns or exchanges for wrong size, color choice, buyer’s remorse, or change of mind.
Please check product descriptions, sizing information, and order details carefully before completing checkout.
Lost or Delayed Packages
Shipping times may vary depending on production, carrier delays, destination, and other factors outside our control.
If your order appears lost or significantly delayed, email us with your order number and we will review the issue.
Contact
For return, refund, or order issue questions, contact:
Family Enterprises, Inc.
Operator of Public Mullet™
Email: support@publicmullet.com